FREQUENTLY ASKED QUESTIONS

FAQs

Got a question? We’re here to help.
  • Does your clinic offer gender transition therapy?

    No, we do not offer services for those looking to transition.

  • Does it matter where I live?

    Yes, right now our clinic can only treat patients who live in Pennsylvania & West Virginia. 

  • Who is your fulfillment Pharmacy?

    Our fulfillment pharmacy partner is listed below:


    ASTI’s South Hills Pharmacy 

    250 Mt. Lebanon BLVD

    Pittsburgh PA 15234

    412-561-2347

  • Is there a specific age range that I need to be in to qualify for hormone therapy?

    Yes, we currently only offer hormone therapy to men and women between the ages of 35-70. However, we do offer physician recommended supplements for those who fall outside of that age range.

  • Do you accept health insurance?

    We do not accept health insurance at this time.  However you may use your health insurance for your blood work.

  • Can I really get started for free?

    Yes, if you are between the ages of 35-70 your initial assessment is free. Simply fill out our new patient form, call or chat to schedule a quick and easy call with one of our patient coordinators. From there, we will set you up with a new patient blood test. This bloodwork is usually covered by health insurance companies. From there, we will send you a prescription for lab work to be done at a convenient location for you.  You can use your insurance for the bloodwork.

  • Do I have to come into your physical location?

    No, we offer secure and simple telemed options to all of our patients.

  • How much does hormone therapy cost?

    If you qualify, the cost of your treatment will vary based on your unique individual hormone assessment. However, most packages start around $175 per month.

  • What are some symptoms of low testosterone AKA “Low T”?

    • Low Sex Drive
    • Erectile Dysfunction
    • Hair Loss
    • Fatigue and Lack of Energy
    • Loss of Muscle Mass
    • Increase in Body Fat
    • Decrease in Bone Mass
    • Mood Changes
    • Increased Sweating
    • Sleep Disturbances

  • How do I know if I qualify for hormone replacement?

    Our experienced team of doctors and medical professionals will review your medical history as well as the results from a simple blood test to determine your hormone levels.

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